The ITES-3S contract includes a full range of services and solutions necessary for the Army to satisfy its support of Army Enterprise infostructure and infrastructure goals with IT services throughout CONUS and OCOUNS locations, including warzone areas. The scope includes the Command, Control Communications, Computers, and Information Management (C4IM) requirements as defined in Army Regulations 25-1 (AR-25-1). Additionally, ITES-3S includes the services and solutions necessary for the Army and other services to transition from current service-centric information environments to the enterprise Joint Information Environment (JIE) as directed by the DoD Chief Information Officer (CIO).

On February 2, 2021 the Department of Army issued a Memorandum to support the National Defense Strategy objective to reform the Department of Defense for greater performance and affordability. In doing so they deemed the Army's CHESS program as the mandatory source for the purchase of commercial IT services. Purchasers of commercial IT services must satisfy their requirements by utilizing the CHESS contracts first, regardless of dollar value or appropriation. Any purchase for commercial IT services made outside of the CHESS contracts requires a CHESS Statement of Non-Availability (SONA) and a waiver from the IT Approval System (ITAS).

The types of services and solutions offered by ITES-3S fall under the following Task Areas:

• Cybersecurity Services;
• Information Technology Services;
• Enterprise Design,
• Integration and Consolidation Services;
• Network/Systems Operation and Maintenance Services;
• Telecommunications/Systems Operation and Maintenance Services;
• Business Process Reengineering Services;
• IT Supply Chain Management Services;
• IT Education & Training Services and
• IT Commercial Cloud Computing